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Whether you have questions about EV chargers, solar kits, or water filtration, our team is ready to assist.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit times of 5 to 8 business days. Free shipping is available on most orders within the Continental U.S., excluding Alaska and Hawaii.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to monitor your delivery status in real time through the carrier's website.
What is your return policy?
If you are not satisfied with your purchase, you can initiate a return within 30 days of delivery. The item must be in its original condition and packaging. Contact our support team to start the process.
Can I exchange a product for a different model?
Yes, exchanges are available for items of equal or greater value. Reach out to our team with your order number and the product you would like instead, and we will walk you through the steps.
How do I choose the right EV charger or solar kit for my home?
Our product pages include detailed specifications, compatibility guides, and capacity recommendations. If you still need guidance, our support team can help you match the right system to your home's requirements.
Are your generators and battery backup systems suitable for whole-home use?
We offer systems in a range of capacities to suit different needs, from essential circuit backup to broader whole-home coverage. Check the product specifications or contact us for a personalized recommendation based on your power requirements.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our support team replies to every inquiry within one business day so you are never left waiting.
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Built for Reliability
Owned and operated by HomeCore Systems, we carefully select products designed for long-term home performance.
Hassle-Free Returns
If something is not the right fit, our straightforward return process makes it easy to find a better solution.
